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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ayah O

Ayah O

June 14, 2026

5  out of  5
rating by Ayah O
"Ahmed gave me a quote and explained all the coverages and got me a good price"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Bao Tran’s Team."
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Allen Cao

June 11, 2026

5  out of  5
rating by Allen Cao
"Ahmed provided excellent service and made the insurance process quick and stress-free. He answered all of my questions clearly and was very professional and helpful throughout."
We responded:
"Wow, thank you for the 5-star review, Allen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ahmad Salaymeh

June 10, 2026

5  out of  5
rating by Ahmad Salaymeh
"Ahmed helped me out with my quote. Great service. Does speak Arabic with helped a lot, would recommend working with"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bao Tran’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Majd

June 4, 2026

5  out of  5
rating by Majd
"So grateful to have found my home here with one of the most trustful insurance agencies, Ahmed was the agent that took care of me and went above and beyond to meet my needs. He was able to answer any and all of my questions and made me feel very comfortable and relaxed throughout!"
We responded:
"Thanks so much for the fantastic rating, Majd! We are so glad you had a positive experience with us here on State Farm Agent Bao Tran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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jaden gomez

June 2, 2026

5  out of  5
rating by jaden gomez
"THE BEST, helped me get insurance for an imported car and was even able to combine my cars for a better deal. Cant thank bao tran enough for making this process so easy and straightforward."
We responded:
"Thanks so much for the fantastic rating, jaden! We are so glad you had a positive experience with us here on State Farm Agent Bao Tran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ileana Moran

May 13, 2026

5  out of  5
rating by Ileana Moran
"Tam helped me with my home owners and was very helpful on getting me a quote, will refer family and friends to him. Great guy and very helpful!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Mario Trujillo

May 7, 2026

5  out of  5
rating by Mario Trujillo
"Spoke with Tam Tran about my auto policy for my 2017 4Runner to make sure I had a plan that made sense for me. Every line item was explained very well for my understanding. This process made me feel more confident in being a State Farm customer. I highly recommend this agency for their knowledge and transparency."
We responded:
"Thank you so much for the 5-stars, Mario! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bao Tran’s Team anytime."
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Xochitl Aguilar

May 6, 2026

5  out of  5
rating by Xochitl Aguilar
"I had a great experience working with Tam on a home and auto quote. He was incredibly thorough and walked me through every detail of the policy and making sure I actually understood what I was covered for. What stood out most was how he checked in throughout the process to make sure things were clicking, and used real-life examples that made everything easy to follow. You could tell he genuinely cared about making sure I felt informed, not just sold to. I would highly recommend Tam to anyone looking for an agent who takes the time to do it right!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bao Tran’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mabel Tacquard

April 30, 2026

5  out of  5
rating by Mabel Tacquard
"Tam Tran helped lower my insurance payment while making sure I was fully covered! He explained everything thoroughly and was very kind. I will definitely be referring friends and family to him."
We responded:
"Wow, thank you for the 5-star review, Mabel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Andrew Choe

Andrew Choe

April 27, 2026

5  out of  5
rating by Andrew Choe
"Called in today to see if there were any better quotes on Auto and Homeowners Insurance, and Tam was able to save me hundreds of dollars. Very helpful, knowledgeable, and made the whole process easy. Highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Andrew. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Donna Le

April 25, 2026

5  out of  5
rating by Donna Le
"Tam was professional and help me get a quote for my auto insurance, took the time to explain the coverages and I appreciate that."
We responded:
"Donna, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bao Tran’s Team here in our Houston office. "
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Johnny B.

April 23, 2026

5  out of  5
rating by Johnny B.
"Tam Tran demonstrated a high level of professionalism while assisting me in exploring and securing more suitable auto insurance coverage. They were attentive, knowledgeable, and committed to ensuring that I understood my options and found a plan that best met my needs."
We responded:
"Thank you so much for the 5-stars, Johnny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of ISAAC SOTELO

ISAAC SOTELO

April 22, 2026

5  out of  5
rating by ISAAC SOTELO
"Awesome team, Tan helped me out tremendously, he broke down all the costs, and all questions I had to get me the best affordable Insurance. Didn’t take much time and everything g was clearly expressed."
We responded:
"We are grateful for your 5-star review, ISAAC! Thanks for taking a moment to share your positive rating of State Farm Agent Bao Tran’s Team here in Houston . "
Profile photo of Amy Pham

Amy Pham

April 21, 2026

5  out of  5
rating by Amy Pham
"Thank you so much to Tam Tran for helping me save money on my auto insurance! He was quick, efficient, personable, and thorough throughout the entire process. I especially appreciate how he took the time to break down my policy so I could fully understand my coverage. This made me feel like more than just another number. I’ll definitely be referring friends and family to him!"
We responded:
"Amy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Bao Tran’s Team is just a call or email away!"
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Yuri Chong

February 26, 2026

5  out of  5
rating by Yuri Chong
"Love this team//office. Vinh Vuong took care of me for both my auto and renter’s insurance. He ensured the best rate with all discounts applied. I appreciated the prompt and easy communication. Highly recommend asking for him to be your agent as he’s extremely knowledgeable as well."
We responded:
"Thank you for the fantastic review, Yuri! We are always here to help with your insurance needs here in Houston . "
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Laakoo

February 26, 2026

5  out of  5
rating by Laakoo
"It was a pleasure working with Cody. Everything was explained clearly and overall a super smooth process."
We responded:
"Thanks so much for the amazing review, Laakoo! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Vinny Dang

Vinny Dang

February 26, 2026

5  out of  5
rating by Vinny Dang
"Cody took care of me really well. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Bao Tran’s Team."
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Nick Stapley

January 30, 2026

5  out of  5
rating by Nick Stapley
"I spoke with Cody from the team to help with a repair, he was quick to answer and followed up to make sure everything was taken care of, I would highly recommend StateFarm and Cody to people looking for insurance services."
Profile photo of Ayoub Loudahi

Ayoub Loudahi

September 8, 2025

1  out of  5
rating by Ayoub Loudahi
"Horrible service. I am very disappointed with State Farm’s handling of my refund. I paid for two policies in March, and after six months I still haven’t received the refund they promised. They kept giving excuses, mailing the check to the wrong address while sending other items correctly. Instead of solving the issue, they shamelessly sent me a bill for another 6 months with a $50 increase. It feels like they are trying to keep my money and force me to stay, which I will never accept. I will be looking for another insurance provider and will pursue legal action to claim my rights. The manager BT when I sent him email he responded with auto msg Everytime that he is in vacation!!!!"
We responded:
"Ayoub, First and foremost thank you for your feedback. The issued started when you went online to buy your own policy without speaking to us and had the wrong effective date. We corrected it for you and canceled the incorrect policy. From there we’ve sent out 5 refund checks for you and you seem to never received it. 04/15/2025 05/29/2025 06/03/2025 08/25/2025 09/03/2025 We even offered to credit your renewal since you cannot seem to get your mail. In which you declined and I understand your frustration and reasoning. As for your renewal, we as Agents have no control over the pricing. I wished things would’ve been different, but our office tried our best to do what we can. We do not have authority to personally send out refunds as that comes from corporate. Lastly, as for my email I travel back and forth between multiple offices every day and I travel for work as well. If that is considered vacation to you by all means. I apologize that we could not serve you the way you wanted to be served and I hope you find an Agent that could best fit your needs."
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Jason Villeda

August 26, 2025

5  out of  5
rating by Jason Villeda
"Alejandra was a huge help!! She dedicated her undivided attention to my concerns and answered all of my questions in great detail. I’d highly recommend her to everyone whether they’re considering switching providers or getting insurance for the first time she’s the one you wanna speak to! Thanks again!"
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Marc Perez

August 15, 2025

5  out of  5
rating by Marc Perez
"Alejandra made the whole insurance process quick and easy. She’s friendly, knowledgeable, and great to work with"
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alondra ramirez

August 14, 2025

5  out of  5
rating by alondra ramirez
"Alejandra is super helpful and always quick to respond. I feel confident knowing they’ve got me covered!"
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Johnny Canizales

August 14, 2025

5  out of  5
rating by Johnny Canizales
"Alejandra is the best! She's super easy to talk to and makes getting insurance simple. She really cares about helping you find what works best. Highly recommend her!"
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Dre Longoria

August 14, 2025

5  out of  5
rating by Dre Longoria
"Alejandra was great and showed us perfect options for home and auto! Ask for Ms.Ruiz if you want 5 star service, great answers to all your wife’s wild questions and timely service to sign up."
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HTX Loza

August 14, 2025

5  out of  5
rating by HTX Loza
"I am highly satisfied with the way Alejandra provided me with all of information I was looking for. She got straight to the point and provided me with every detail, leaving not one detail out. Very friendly and very patient as well. I am extremely happy with the service provided! Big thumbs up to Alejandra!!!"