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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Trujillo

May 7, 2026

5  out of  5
rating by Mario Trujillo
"Spoke with Tam Tran about my auto policy for my 2017 4Runner to make sure I had a plan that made sense for me. Every line item was explained very well for my understanding. This process made me feel more confident in being a State Farm customer. I highly recommend this agency for their knowledge and transparency."
We responded:
"Thank you so much for the 5-stars, Mario! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bao Tran’s Team anytime."
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Xochitl Aguilar

May 6, 2026

5  out of  5
rating by Xochitl Aguilar
"I had a great experience working with Tam on a home and auto quote. He was incredibly thorough and walked me through every detail of the policy and making sure I actually understood what I was covered for. What stood out most was how he checked in throughout the process to make sure things were clicking, and used real-life examples that made everything easy to follow. You could tell he genuinely cared about making sure I felt informed, not just sold to. I would highly recommend Tam to anyone looking for an agent who takes the time to do it right!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bao Tran’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mabel Tacquard

April 30, 2026

5  out of  5
rating by Mabel Tacquard
"Tam Tran helped lower my insurance payment while making sure I was fully covered! He explained everything thoroughly and was very kind. I will definitely be referring friends and family to him."
We responded:
"Wow, thank you for the 5-star review, Mabel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Andrew Choe

April 27, 2026

5  out of  5
rating by Andrew Choe
"Called in today to see if there were any better quotes on Auto and Homeowners Insurance, and Tam was able to save me hundreds of dollars. Very helpful, knowledgeable, and made the whole process easy. Highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Andrew. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Donna Le

April 25, 2026

5  out of  5
rating by Donna Le
"Tam was professional and help me get a quote for my auto insurance, took the time to explain the coverages and I appreciate that."
We responded:
"Donna, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bao Tran’s Team here in our Houston office. "
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Johnny B.

April 23, 2026

5  out of  5
rating by Johnny B.
"Tam Tran demonstrated a high level of professionalism while assisting me in exploring and securing more suitable auto insurance coverage. They were attentive, knowledgeable, and committed to ensuring that I understood my options and found a plan that best met my needs."
We responded:
"Thank you so much for the 5-stars, Johnny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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ISAAC SOTELO

April 22, 2026

5  out of  5
rating by ISAAC SOTELO
"Awesome team, Tan helped me out tremendously, he broke down all the costs, and all questions I had to get me the best affordable Insurance. Didn’t take much time and everything g was clearly expressed."
We responded:
"We are grateful for your 5-star review, ISAAC! Thanks for taking a moment to share your positive rating of State Farm Agent Bao Tran’s Team here in Houston . "
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Amy Pham

April 21, 2026

5  out of  5
rating by Amy Pham
"Thank you so much to Tam Tran for helping me save money on my auto insurance! He was quick, efficient, personable, and thorough throughout the entire process. I especially appreciate how he took the time to break down my policy so I could fully understand my coverage. This made me feel like more than just another number. I’ll definitely be referring friends and family to him!"
We responded:
"Amy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Bao Tran’s Team is just a call or email away!"
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Yuri Chong

February 26, 2026

5  out of  5
rating by Yuri Chong
"Love this team//office. Vinh Vuong took care of me for both my auto and renter’s insurance. He ensured the best rate with all discounts applied. I appreciated the prompt and easy communication. Highly recommend asking for him to be your agent as he’s extremely knowledgeable as well."
We responded:
"Thank you for the fantastic review, Yuri! We are always here to help with your insurance needs here in Houston . "
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Laakoo

February 26, 2026

5  out of  5
rating by Laakoo
"It was a pleasure working with Cody. Everything was explained clearly and overall a super smooth process."
We responded:
"Thanks so much for the amazing review, Laakoo! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Vinny Dang

February 26, 2026

5  out of  5
rating by Vinny Dang
"Cody took care of me really well. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Bao Tran’s Team."
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Nick Stapley

January 30, 2026

5  out of  5
rating by Nick Stapley
"I spoke with Cody from the team to help with a repair, he was quick to answer and followed up to make sure everything was taken care of, I would highly recommend StateFarm and Cody to people looking for insurance services."
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Ayoub Loudahi

September 8, 2025

1  out of  5
rating by Ayoub Loudahi
"Horrible service. I am very disappointed with State Farm’s handling of my refund. I paid for two policies in March, and after six months I still haven’t received the refund they promised. They kept giving excuses, mailing the check to the wrong address while sending other items correctly. Instead of solving the issue, they shamelessly sent me a bill for another 6 months with a $50 increase. It feels like they are trying to keep my money and force me to stay, which I will never accept. I will be looking for another insurance provider and will pursue legal action to claim my rights. The manager BT when I sent him email he responded with auto msg Everytime that he is in vacation!!!!"
We responded:
"Ayoub, First and foremost thank you for your feedback. The issued started when you went online to buy your own policy without speaking to us and had the wrong effective date. We corrected it for you and canceled the incorrect policy. From there we’ve sent out 5 refund checks for you and you seem to never received it. 04/15/2025 05/29/2025 06/03/2025 08/25/2025 09/03/2025 We even offered to credit your renewal since you cannot seem to get your mail. In which you declined and I understand your frustration and reasoning. As for your renewal, we as Agents have no control over the pricing. I wished things would’ve been different, but our office tried our best to do what we can. We do not have authority to personally send out refunds as that comes from corporate. Lastly, as for my email I travel back and forth between multiple offices every day and I travel for work as well. If that is considered vacation to you by all means. I apologize that we could not serve you the way you wanted to be served and I hope you find an Agent that could best fit your needs."
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Jason Villeda

August 26, 2025

5  out of  5
rating by Jason Villeda
"Alejandra was a huge help!! She dedicated her undivided attention to my concerns and answered all of my questions in great detail. I’d highly recommend her to everyone whether they’re considering switching providers or getting insurance for the first time she’s the one you wanna speak to! Thanks again!"
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Marc Perez

August 15, 2025

5  out of  5
rating by Marc Perez
"Alejandra made the whole insurance process quick and easy. She’s friendly, knowledgeable, and great to work with"
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alondra ramirez

August 14, 2025

5  out of  5
rating by alondra ramirez
"Alejandra is super helpful and always quick to respond. I feel confident knowing they’ve got me covered!"
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Johnny Canizales

August 14, 2025

5  out of  5
rating by Johnny Canizales
"Alejandra is the best! She's super easy to talk to and makes getting insurance simple. She really cares about helping you find what works best. Highly recommend her!"
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Dre Longoria

August 14, 2025

5  out of  5
rating by Dre Longoria
"Alejandra was great and showed us perfect options for home and auto! Ask for Ms.Ruiz if you want 5 star service, great answers to all your wife’s wild questions and timely service to sign up."
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HTX Loza

August 14, 2025

5  out of  5
rating by HTX Loza
"I am highly satisfied with the way Alejandra provided me with all of information I was looking for. She got straight to the point and provided me with every detail, leaving not one detail out. Very friendly and very patient as well. I am extremely happy with the service provided! Big thumbs up to Alejandra!!!"
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Dariel Quintanilla

August 14, 2025

5  out of  5
rating by Dariel Quintanilla
"Alejandra was so amazing with her customer service I felt like I was talking with a family in a way. Her patience and dedication and well her understanding is so outstanding I would definitely recommend to family and friends."
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Ashley Wilcher

August 14, 2025

5  out of  5
rating by Ashley Wilcher
"If you’re looking for someone who truly goes above and beyond in the world of car insurance, Alejandra is your person. From the moment I spoke with her, she made the entire process feel effortless and stress free. She’s incredibly knowledgeable, patient, and genuinely cares about the best coverage for your needs, not just selling you a policy. Alejandra took the time to explain every detail, answered all my questions without hesitation, and made sure I felt confident in my choices, her professionalism is unmatched, and her warm personality makes you feel like you’re talking to a trusted friend rather than just an agent. I can’t recommend her enough. If you want top tier service with a personal touch, Alejandra is the one to call. Thank you for making insurance feel easy and even enjoyable."
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BEAUTY WITH NANA

August 14, 2025

5  out of  5
rating by BEAUTY WITH NANA
"Huge thanks to Alejandra for making car insurance simple and stress-free! She found me a great rate and was so honest and helpful throughout the process. Highly recommend her if you’re looking to switch!"
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Yesenia Olvera

August 14, 2025

5  out of  5
rating by Yesenia Olvera
"Alejandra Ruiz was definitely a breath of fresh air! Exceptional customer service. Communication was great! I wasn’t left on hold for long periods of time and all my questions were answered. Best of all I got a quote on car insurance that I could actually work with! Thank you Alejandra! Recommend 10/10."
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Jay Charg

August 14, 2025

5  out of  5
rating by Jay Charg
"Alejandra was amazing! She was able to provide all the proper information and support I needed to choose the perfect coverage for my vehicle and home. Highly recommend!"
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Blanca Berlanga

August 7, 2025

5  out of  5
rating by Blanca Berlanga
"Alejandra is very professional and has excellent customer service! She’s super hard working and always quickly responded to my questions. I would recommend her to anyone looking for insurance!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Alejandra provided you with professional service and responded promptly to your questions. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future! Bao Tran State Farm 🙏"